CWDS Glossary
The CWDS Glossary includes a List of Acronyms and defined terms captured from various models, reports, and other artifacts pertaining to the Child Welfare System – California Automated Response and Engagement System (CWS-CARES) Project. The Glossary standardizes terms used across the various project disciplines; each term is defined with its meaning specific to the project domain.
The State may update the CWDS Glossary at any time. Any questions please contact CWDS Communications.
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
Semantic Layer
A business representation of corporate data that helps end users access data using common business terms. It maps complex data into familiar business terms such as case, referral, or client to offer a unified, consolidated view of data across the organization. By using common business terms, rather than data language, to access, manipulate, and organize information, it simplifies the complexity of business data.
Sensitive Point
A property of one or more components (and/or component relationships) that is critical to achieve a particular quality attribute response (part of Architecture Tradeoff Analysis Method used in Architecture evaluation).
Sensitive Referrals/Cases
A sensitive referral or sensitive case is one that identifies a person and/or a situation when an in-person investigation or the delivery of service requires a higher level of security.
Server image
A copy of a server state, including the configuration, dependencies, data, software, etc.
Service and Support (S&S)
Functions intended to retain and extend customer relationships once a product or service is delivered.
Service Component
Functional business components organized to track funding and claiming, caseload identification of program services, and timeline delivery of services and outcomes for reporting purposes.
Service Continuity
An Information Technology Infrastructure Library (ITIL) component that ensures that the information technology service provider can always provide minimum agreed service levels, by reducing the risk from disaster events to an acceptable level and planning for the recovery of information technology services.
Service Delivery Center (SDC)
The current Service Delivery Center (SDC) is located in Boulder, Colorado and provides server management and help desk support for CWS/CMS users. The SDC provides 24/7, system-wide network monitoring, server administration and maintenance, and help desk services. Additionally, a network and server infrastructure is maintained to support the activities of the development and service delivery teams.
Service Delivery Life Cycle (SDLC)
A phased approach to system development and delivery.
Service Desk
Provides incident management to ensure customer’s problems are resolved in a timely fashion.