SBC Tokens

Who do I contact if I have a problem with my SBC token?

For SBC Token Problems, contact the Probation Help Desk (also known as the Boulder IBM Help Desk). They are available 24/7 (24 hours a day, 7 days a week). When calling the Help Desk, please identify yourself as a "probation user". The Probation Help Desk can be reached at:

• Telephone: 1-800-428-8268

After you have opened a ticket, include this number, and send an email to: CWS_SBC_Admin@otsi.ca.gov