CWS-CARES Public Library

Current State - Context

In the current CWS/CMS system, addresses are not validated when they are entered. This can cause problems if there are errors, or if the address does not exist. 

New CWS-CARES Feature 

​In CARES V1, users will enter the address, search, and then select the correct one from a validated list. The goal of validating addresses as they are entered is to eliminate errors and duplicates, and to ensure that addresses exist. Address data will come from a tool called Smarty Streets.​

Note: Product features and screens are subject to change; we may make adjustments based on feedback.​

Originally published in the CWS-CARES Explorer.

The CWS-CARES project team is partnering with Evident Change to build the Structured Decision Making (SDM) Interface. Today, workers complete the following assessments using Evident Change’s Web SDM:

• Hotline Assessments at Intake
• Both Safety and Risk Assessments (in home, substitute, and congregate care provider) during Investigations
• Reunification/Risk Reassessment in Case Management

At go-live, workers will have a seamless integration from CARES V1 to Evident Change using Single Sign On (SSO). To prevent duplicate entry, CARES will automatically pre-fill incident, person, and allegation information where possible and Evident Change will automatically populate assessment information and decisions in CARES. Interface development was recently completed by CWS-CARES and Evident Change, and the team is in the process of full End-to-End testing through August 2024. 

Originally published in the CWS-CARES Explorer.