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CWDS Stakeholder Resources Below you will find links to valuable stakeholder resources.   CWS-CARES Users Implementation Portal CARES-Live Release Notes Bulletins Event Calendar Archive FAQs Project Glossary Requirements Traceability   Project Reporting Legislative Updates – Monthly ...

CWDS Executes Contract for API Sacramento, June 22, 2016: The California Health and Human Services Agency's (CHHSA) Office of Systems Integration (OSI) has executed a contract with Taborda Solutions, headquartered in Folsom, California, to develop an Application Programming Interface (API) to the existing Child Welfare Services / Case Managemen...

CWDS Awards Contract for Certification, Approval, and Licensing Services (CALS) Digital Service Cambria Solutions Starts January 2017 Sacramento, January 5, 2017: Child Welfare Digital Services has selected Cambria Solutions from the California Department of Technology's Agile Development Pre-Qualified (ADPQ) Vendor Pool to develop open-sour...

CWS/CMS Regional Chair Contact List   Bay Area Region Bay Area Regional Coordinators (BARC) Meeting 333 W Julian St San Jose, CA 95110 10:00 AM - 12:00 PM (First Thursday every month) Contact: Arthur Lomboy Phone: 831-796-3557 E-Mail:LomboyAB@co.monterey.ca.us Contact: Alberto Palomo Phone: 707-253-4716 E-Mail:alberto.palomo@co...

CWDS Frequently Asked Questions The FAQ will be updated frequently as more questions arrive. What is CWS-CARES? CWS-CARES is the Child Welfare Services-California Automated Response and Engagement System. This system will be a replacement of the highly-distributed, outdated CWS-CMS legacy system (Child Welfare System-Case Management Sys...

CWDS Service Desk For the CWS-CARES Application, the CWDS Service Desk is available 24/7/365. For each of the ITIL processes below, the CWDS Service Desk created a High Level and Detailed Design plan that specifies all the procedures and work instructions that are necessary to perform the process. For CWS-CARES Support, please call the CWD...

Reports to the Legislature Pursuant to AB1603, CWDS delivers a quarterly report to the Joint Legislative Budget Committee: CWDS Quarterly Legislature Update FY2018/19 Q2 CWDS Quarterly Legislature Update FY2018/19 Q1 CWDS Quarterly Legislature Update FY2017/18 Q4 CWDS Quarterly Legislature Update FY2017/18 Q3​​​​​​​ ​​​​​​​CWDS Quarter...

CWDS Bidders' Library The Bidders' Library contains reference materials, web links, and other documents to support the Child Welfare Digital Services procurements. Material includes, but is not limited to, laws and regulations; policies, manuals and guides, business and technical data, and information on current systems and processes. Vendors a...

CWDS Customer Support Welcome to the CWDS Customer Support Page. Below you will find helpful information on how to contact us for your customer service needs.  CWDS Service Desk The CWDS Service Desk is available to assist CWS-CARES customers 24-hours a day, every day of the year. Team members are knowledgeable about all aspects of the soft...

This roadmap is a logical model illustrating general time frames that will shift due to Agile development priorities and the additional research and remediation activities pertaining to product strategy. Click here for the PDF version.