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Technical Support
Home Technical Support Technical Support Technical Support Description here   Requirements Traceability [Updated 2020] - Quarterly reports detailing development requirements from the original RFP v7.5 and their incorporation into the CWS-CARES project via Jira between 2019 and 2020.​ CWDS Security Incident Repor...
CARES-Live and RFA Users
Home RFA and CARES-Live Users RFA and CARES-Live Users RFA and CARES-Live Users Description here   CANS Data Secure File Transfer Instructions - description CARES-Live Release Notes - provides release notes for the CARES-Live application releases. CWS-CARES Service Areas - description RFA Application Proce...
CARES Implementation Portal
Home CWDS Portals CARES Implementation Portal Training CARES-Live RFA Application Process Quick Access - Learning on Demand   Organizational Change Management (OCM) RFA Application Process   Implementation Leads CARES-Live   Resources Repository Tool CWDS Bulletins Contact...
Training Portal STAR
Portal Training Portal STAR Introduction Interactive Lessons: Logging On to CWS/CMS CWS/CMS Screen Introduction CWS/CMS Sections CWS/CMS Fields Saving You...
Customer Relations Team
Home CWDS Customer Relations Team CWDS Customer Relations Team The CWDS Customer Relations Team is available to provide customer service to both CWS/CMS and CWS-CARES system users. The team is available to respond to questions and help connect users with the...
CARES Compass/Explorer
Home The Latest News from CWS-CARES The Latest News from CWS-CARES Below you will find link to valuable stakeholder resources. While the project continues to maintain the CARES-Live features currently in production (Child and Adolescent Needs and Strengths (CANS), Facility Search, and Snapshot) until they can be full...
CARES User Resources
Home CARES User Resources CARES User Resources Below you will find link to valuable stakeholder resources. While the project continues to maintain the CARES-Live features currently in production (Child and Adolescent Needs and Strengths (CANS), Facilit...
Virtual Meeting Recommendations
Home Virtual Meeting Recommendations Virtual Meeting Recommendations To support counties in their remote work and virtual meetings during the COVID-19 crisis, Child Welfare Digital Services (CWDS) has been collecting information on video conferencing applications. This includes enterprise applications as well as free...
Training Portal xTools
Home CWDS Portals Training Portal xTools xTools
Training Portal
Home CWDS Portals Training Portal Links Guides Star New User Curriculum Process Maps Mapped Documents CWS/CMS Releases FAQ's Member Area Documents Training Region Regional Training Academies Training Contact List Downloadable Scenario Manager Scenario Manager Guide xTools ...