Single Point of Contact (SPOC)

Is designated by the county as the principal point of contact for the CWDS office to communicate with the county/probation directly. This staff person will be included in the majority, if not all, of the communications that are sent by the CWDS office for informational purposes. The SPOC is responsible for redistributing communications or sharing information with the appropriate individuals within the county that need to be aware of the information shared by the CWDS office. The SPOC also assists the CWDS office in facilitating surveys or inquiry responses that are sent by the CWDS office. Additionally, it is preferred that any inquiry by the county to the CWDS office should be initiated by, or include the SPOC.