Service Wrap ()

A service wrap is a set of non-core services which are bundled with a core service to form a complete package of services that are sold. For example, if the service sold is an IT service (such as a cloud computing service), the service wrap included the governance of that service, such as service monitoring tools. (Non-Core Services are the activities that make the business run, even though they are not directly related to producing the service or product. Some examples of non-core items are human resources, data processing, supply-chain management, and logistics. In terms of IT, Service Now is an example that has a technology layer that directly benefits the organization, and the company also provides support or consultant services for the technology layer, as a Service Wrapped offering.)