The Service Manager is the State* resource who sets priorities, assigns tasks, and makes decisions about Features and technical implementation details based on User, policy, technical and business requirements. The Service Manager will also define the Product vision and conceptualizing building blocks and service maps, prioritize the Product Backlog and reviews completed work in the Sprint review. Also referred to as the Product Owner. There are 9 SMs (5 CDSS and 4 county). The SM designs individual service components, defines value hypotheses and product building blocks.